Transport for London has apologized after a journalist said he was racially profiled by a ticket inspector at an east London train station.
Sky News correspondent Shingi Mararike posted on Twitter that he was returning home on Tuesday evening when a ticket inspector stopped him boarding a DLR train “because apparently I fit the description of someone who ‘constantly’ dodged the train fare at Shadwell station in east London, including yesterday’.
But Mr Mararike said he had not been at the station the day before and had been through the station “maybe once this year”.
Today on my way home from work I was pulled over on the DLR because apparently I fit the description of someone who ‘constantly’ dodged the train ticket at Shadwell station in the east from London, including yesterday.
— Shingi Mararike (@ShingiMararike) May 10, 2022
He wrote on Twitter: “However, a ticket inspector jumped on the train and stopped it from leaving to check my ticket in front of many other people. He told me that I had been caught on CCTV in dodging the tariff more than once.
“So not only did he profile me, he chose to assume that I was guilty. After checking my ticket, he just left and said “it’s valid this time”.
He added that he wanted to share his experience to point out that “this kind of thing happens and, when it does, it’s exhausting and unfair”.
Mr Mararike’s experience prompted an angry reaction online, including from London Assemblywoman Caroline Russell, who tweeted that it was ‘shameful treatment’.
Ms Russell said it was ‘disappointing that the need to rebuild trust with Londoners extends beyond the Met Police’.
London’s deputy mayor for transport, Seb Dance, said it was “simply unacceptable”.
Mr Dance, who replaced Heidi Alexander as deputy mayor for transport in January, urged Mr Mararike to make a formal complaint and said he would ‘pursue this on behalf of the mayor as a matter of priority’. [of London]”.
TfL said it was “deeply concerned” about Mr Mararike’s experience and issued an apology.
Tom Page, Managing Director of Docklands Light Railway, said: “We are deeply concerned about Mr Mararike’s experience on our network and apologize for the way he was treated. We are studying the case urgently with the operator Keolis Amey Docklands.